📋 Legal Agreement | sity88 Malaysia
These Terms & Conditions govern your access to and use of the sity88 platform, including all casino games, sportsbook markets, bingo, roulette, account services, and promotions. By registering an account or using any sity88 service, you agree to be bound by these Terms in full.
Last Updated: 11 June 2026You must be at least 21 years of age to register and use sity88. Age verification is mandatory before withdrawals are processed.
Each player may hold only one sity88 account. Duplicate accounts are subject to immediate suspension and fund forfeiture.
All bonuses carry wagering requirements stated at the time of offer. Bonus funds cannot be withdrawn until requirements are fully met.
sity88 prohibits collusion, fraud, and exploitation of software errors. Accounts in breach are suspended without notice.
Important Notice: Please read these Terms & Conditions carefully before registering an account with sity88. These Terms constitute a legally binding agreement between you ("the Player") and sity88 ("the Company," "we," "us," or "our"). If you do not accept these Terms, you must not register an account or use any sity88 service.
1.1 By accessing, registering, or using the sity88 platform at sity88.net (the "Platform"), you confirm that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy, our Responsible Gaming Policy, and any additional rules, guidelines, or policies published on the Platform from time to time (collectively, the "Terms").
1.2 These Terms take effect from the date you first register an account with sity88 and remain in effect for the duration of your account with us, and in certain respects, following account closure.
1.3 sity88 reserves the right to update, amend, or replace these Terms at any time. Continued use of the Platform following notification of any amendment constitutes acceptance of the revised Terms. It is your responsibility to review the Terms periodically.
For the purposes of these Terms, the following definitions apply:
You must be at least 21 years of age to register an Account with sity88 and to use any gambling service on the Platform. By registering, you confirm that you are 21 years of age or older. sity88 will conduct age verification as part of its KYC process. Any Account found to have been registered by a person under 21 years of age will be immediately suspended and all funds on the Account will be returned, net of any amounts already wagered, in accordance with applicable regulations.
sity88 provides services to players in jurisdictions where online gambling is not prohibited under applicable local law. It is your sole responsibility to determine whether accessing the Platform is lawful in your jurisdiction. sity88 makes no representation that the Platform is appropriate or available for use in any specific jurisdiction.
Each Player may register and maintain only one Account with sity88. Registering multiple Accounts — whether under the same name, same payment method, same device, same IP address, or otherwise — constitutes a breach of these Terms and will result in the suspension of all associated Accounts. Any winnings or bonuses accumulated through duplicate Accounts may be forfeited.
You must provide accurate, current, and complete information when registering your Account and must promptly update any information that changes. sity88 is not liable for any loss or delay arising from your failure to maintain accurate Account information. Providing false information, including a false date of birth, constitutes a material breach of these Terms.
You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You agree to notify sity88 immediately if you become aware of any unauthorised use of your Account. sity88 is not liable for any loss or damage arising from your failure to safeguard your Account credentials. sity88 staff will never ask for your password.
Prior to processing any withdrawal, sity88 requires Players to complete identity verification. Acceptable documents include a government-issued photo identification document (MyKad, passport, or driving licence) and, where required, proof of address and proof of payment method ownership. sity88 reserves the right to request KYC documentation at any time and to suspend withdrawals pending completion of verification.
sity88 Accounts are denominated in Malaysian Ringgit (MYR). Deposits and withdrawals are processed in MYR. Where a payment method operates in a different currency, conversion will occur at the rate applied by the relevant payment processor and sity88 bears no responsibility for exchange rate fluctuations.
sity88 accepts deposits via the following methods: Touch n Go eWallet, Boost, GrabPay, Maybank online transfer, CIMB Clicks, Public Bank online transfer, USDT TRC20, and 7-Eleven Cliqq. The minimum deposit amount is RM 10. Deposits are credited to your Account instantly upon confirmation by the payment processor. sity88 charges no deposit fees; however, your payment provider may apply its own charges.
Withdrawals may only be processed to payment methods previously used to fund your Account or to a verified personal bank account in your name. The minimum withdrawal amount is RM 30. sity88 charges no withdrawal fees. Withdrawal processing times are as follows: Touch n Go eWallet and Boost — under 5 minutes for verified accounts; bank transfers — 5 to 30 minutes; USDT TRC20 — subject to blockchain confirmation times. sity88 reserves the right to perform additional verification checks prior to processing any withdrawal.
Withdrawals will not be processed until KYC verification is complete. Where a bonus has been credited to your Account, withdrawals may be subject to applicable wagering requirements. sity88 reserves the right to withhold or delay withdrawal processing pending resolution of any investigation into suspected fraudulent activity, breach of these Terms, or technical error.
All promotional bonuses, free spins, cashback credits, and other incentives offered by sity88 are subject to the specific terms attached to each promotion, as communicated at the time of the offer. In the event of any conflict between promotion-specific terms and these general Terms, the promotion-specific terms shall prevail in respect of that promotion.
Bonus Funds credited to your Account must be wagered at the applicable Wagering Requirement multiplier before they may be converted to Real Money Balance and withdrawn. Wagering Requirements will be clearly stated at the time of each bonus offer. Wagers placed on certain game categories may be excluded or contribute at a reduced rate to wagering requirement completion; applicable game contribution rates are set out in the relevant bonus terms.
sity88 reserves the right to withhold, cancel, or reclaim any bonus, free spin, or promotional credit where it reasonably believes that a Player has misused the promotion, including by registering multiple Accounts, using automated betting software, exploiting a technical error, or engaging in arbitrage-style wagering patterns that do not constitute genuine recreational play.
Where sity88 offers a no-deposit bonus, the maximum withdrawable amount derived from such a bonus is capped at RM 100 unless otherwise specified in the applicable promotion terms. All wagering requirements must be met in full before any withdrawal of no-deposit bonus winnings is permitted.
7.1 All games available on the sity88 Platform are provided by certified third-party software providers. Each game is governed by its own rules, which are accessible from within the game interface. In the event of a discrepancy between the game display and the Platform's transaction log, the Platform's server records shall prevail.
7.2 All random number generator (RNG) games on the Platform use certified RNG algorithms that have been independently tested and verified for fairness. Published Return to Player (RTP) percentages are accurate as of the date of certification and are subject to change by the relevant game provider.
7.3 Live dealer games are operated by independent studio providers. Outcomes are determined by real physical equipment operated by trained dealers. sity88 is not responsible for outcomes arising from technical faults beyond its reasonable control, including live stream interruptions.
7.4 In the event of a game malfunction, all affected bets will be voided and stakes returned to Players. sity88 is not liable for losses arising from game malfunctions beyond the return of the affected stake.
The following conduct is strictly prohibited on the sity88 Platform. Violation of these prohibitions will result in immediate Account suspension, forfeiture of any Balance (including Real Money Balance where required by applicable law), and may result in civil or criminal action:
9.1 All content on the sity88 Platform — including but not limited to trademarks, logos, game assets, software, text, graphics, and audio-visual materials — is the intellectual property of sity88 or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
9.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal recreational purposes only. You may not reproduce, copy, modify, distribute, reverse-engineer, or exploit any content on the Platform without the prior written consent of sity88.
10.1 To the maximum extent permitted by applicable law, sity88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of the Platform.
10.2 sity88's total aggregate liability to you in connection with these Terms, or your use of the Platform, shall not exceed the total amount of funds deposited by you into your Account in the 12-month period immediately preceding the event giving rise to the claim.
10.3 sity88 does not warrant that the Platform will be continuously available, error-free, or free of viruses or other harmful components. sity88 will use reasonable commercial efforts to maintain Platform availability but does not guarantee uptime.
sity88's collection, use, and storage of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you consent to the processing of your personal data as described in the Privacy Policy. Please review the Privacy Policy at sity88.net/privacy-policy before registering.
12.1 sity88 is committed to responsible gambling. We provide tools to help Players manage their gambling activity, including deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion. These tools are accessible from within your Account settings.
12.2 sity88 strictly enforces its minimum age requirement of 21 years. Players who are concerned about their gambling behaviour — or the gambling behaviour of a family member — are encouraged to review our Responsible Gaming Policy at sity88.net/responsible-gaming.
12.3 Self-exclusion requests submitted by a Player will take effect within 24 hours of submission and cannot be reversed during the exclusion period. sity88 will use reasonable technical measures to prevent a self-excluded Player from accessing the Platform during the exclusion period.
13.1 sity88 reserves the right to suspend or terminate any Account, at any time and without prior notice, where it has reasonable grounds to believe that a Player has breached these Terms, engaged in fraudulent or illegal activity, or poses a risk to the integrity of the Platform.
13.2 Upon termination of your Account for cause, sity88 may, at its discretion, forfeit any Bonus Funds and, where required by applicable anti-fraud or anti-money laundering regulations, freeze or withhold the Real Money Balance pending investigation.
13.3 You may request the closure of your Account at any time by contacting sity88 support via live chat. Any Real Money Balance remaining at the time of voluntary closure will be returned to you via your verified payment method, subject to completion of any outstanding KYC requirements.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction of sity88's licensing authority. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation shall be referred to arbitration in accordance with the rules of the relevant arbitral institution designated by sity88's licensing authority. Nothing in this clause prevents sity88 from seeking injunctive or other equitable relief before a court of competent jurisdiction.
sity88 reserves the right to amend these Terms at any time. Where amendments are material, sity88 will notify registered Players by email or via a prominent notice on the Platform at least 7 days before the changes take effect. Your continued use of the Platform after any amendment becomes effective constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must cease using the Platform and request Account closure before the effective date of the amendment.
If you have any questions about these Terms & Conditions, please contact the sity88 support team via live chat on the Platform, available 24 hours a day, 7 days a week. You may also reach us by email at: [email protected] (plain text — not a clickable link).
sity88 aims to respond to all formal written enquiries within 5 business days.
A summary of the key protections these Terms provide to every registered sity88 player
Your Real Money Balance is held in accounts segregated from sity88's operating funds. In any financial scenario, player funds are protected and remain withdrawable on request.
Every bonus offered by sity88 must state its wagering requirement, eligible games, time limit, and maximum withdrawal cap at the point of offer. No hidden conditions added after acceptance.
In the event of any technical malfunction affecting a game's outcome, the affected bet is voided and your stake is returned. sity88 will not retain a stake from a malfunctioned game round.
You may request Account closure at any time via live chat. Your remaining Real Money Balance will be returned to your verified payment method, subject to KYC completion.
Your personal data is processed in accordance with sity88's Privacy Policy. sity88 does not sell your personal information to third parties for marketing purposes without your consent.
Where sity88 makes material changes to these Terms, you will receive at least 7 days' notice before the changes take effect — giving you time to review the changes before deciding to continue.
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